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If you think employees churn is just the nature of the call center beast, think again. While the work can be stressful, there’s one often-overlooked factor that could be driving good people out the door: their headsets. Here at Lexound, we’ve spent over 20 years tackling the unique challenges of call centres and offices with […]

In today’s fast-paced business environment, clear communication is essential – and that starts with the right tools. Quality headsets are no longer a luxury; they’re a necessity for businesses that want to provide excellent customer service, boost productivity, and create a positive work environment. How Good Sound Quality Impacts Customer Experience Have you ever tried […]